Terms & Conditions
(Your statutory customer rights are not affected)
Access to and use of our Web Site ("the Site") and the sale and purchase of products from the Site are governed by the terms and conditions of use and the terms and conditions of business (together "terms and conditions") set out below.
By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use this Site.
This Site is operated and owned by The Made in Italy Collection Group Ltd a company incorporated in England & Wales with company number 6554993. The Made in Italy Grp. Limited registered office is at 17 Caenwood Road, Ashtead KT21 2JA. VAT Number 933455812.
Terms & Conditions of Use
1: Material You Provide To Us
If you send ideas, remarks, questions, data, graphics or the like ("the Submissions") to the Site, these will be deemed to be non-confidential and we will be entitled to use or disclose the Submissions in any manner whatsoever, without liability or notice to you. The Submissions or any other information you send to the Site should not be, or contain, material which is offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law, whether civil, criminal or religious. You agree that all material submitted to us is original to you, and not copied in whole or part from any third party. Please do not send anything which is required to be kept confidential.
2: Linked Sites
We are not responsible for the content of any off-site pages or any other sites linked to the Site nor have we reviewed any such site. If you link to any off-site pages or other sites without our prior written permission, such action will be at your own risk. We cannot be held responsible for the contents of any web site which is electronically linked to the Site and which is not maintained by us.
3: Copyright and Trademarks
3.1 All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of The Made in Italy GRP. and its affiliates, or their content and technology providers. All rights reserved.
3.2 Any use of materials on this Site, including reproduction for purposes other than placing an order, modification, distribution, or republication, without our prior written permission, is prohibited.
3.3 All brand names, product names and titles used in the Site are trade marks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.
4: Privacy Policy
We take your privacy seriously. We will not release your personal details to any outside company for mailing or marketing purposes ever! If you wish to stop receiving information about our offers simply click the unsubscribe link at the bottom of each newsletter.
Terms & Conditions of Business
1: Sale and Purchase
We will sell and you will purchase products subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.
1.1 The Made in Italy GRP. is a retailer and we do not provide goods for resale through our Site. However if you wish to place a large order, to resale, please contact us via phone, fax and or email. We may restrict the maximum quantity of an item that can be ordered per customer. Any attempt to breach these restrictions may result in the suspension of your account.
2: Price
2.1 All prices are quoted in pounds Sterling and are inclusive of VAT unless otherwise specified.
2.2 All item prices are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges our found in our “Delivery" section.
2.3 Prices are correct at the time of order only and relate to internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.
3: Payment
3.1 The Made in Italy GRP. charge your payment card when you place your order. To ensure there are sufficient funds to pay for your order your bank reserves the required amount in your account. This is common practice amongst mail order retailers.
If your order request is unsuccessful we advise your bank to release any reserved funds. Unfortunately not all banks currently have the ability to process this cancellation, so any reservations will naturally expire (usually within 4-5 days), and the funds will be made available for you to spend.
Your order will not fail if your reservation expires before despatch but it may mean that we have to contact you for an alternative form of payment.
3.2 Payment must be made in pounds Sterling only by major credit or debit cards as listed: Visa, Delta, Master Card, Switch, Electron, Solo and American Express.
4: Passing of Property
We will retain the property in the products until full payment has been made by you and has been received by us.
5: Passing of Risk
The risk in the products will pass to you on delivery, as set out in paragraph 6.3 below.
6: Delivery
6.1 Any date or period for delivery will be considered as indicative only, although it is our environmental policy to dispatch every order on a Saturday; the goods should be received within 4-5 working days. Standard delivery orders containing items weighing more than 20 kilograms or to remote or rural addresses might take longer to deliver. We cannot be held responsible for delays in the delivery caused by our suppliers, or any other third party.
6.2 All products are sent by Royal Mail or courier. Unless we agree otherwise your first order will only be made to the address of the person who is the holder of the credit or debit card used to purchase the products.
6.3 You bear the risk once the products have been signed for/delivered.
7: Acceptance
You will inspect products within a reasonable time after their receipt and you will be deemed to have accepted the products unless you notify us in accordance with paragraph 8 below that you want to cancel your order or you notify us in accordance with paragraph 9 below that the products are faulty. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purpose, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.
8: Right to Cancel
8.1 You have the right to cancel your contract with us at any time before the expiry of 7 working days from the day after the date of delivery of the products, providing the product are returned unused, still in its original packaging and suitable for resale. You will receive a full refund of the purchase price and the delivery charge.
8.2 Exceptions to the right to cancel
• Fabric packs cut to the metre and personalized goods.
Faults within 28 days, an exchange or refund will be issued providing the item is returned within 28 days from the original date of purchase.
9: General
09.1 Please note that our products and promotions are available worldwide.
* Some products not available for delivery in some countries. Exceptions are detailed within individual Product Descriptions.
10
10.1 Most age recommendations and suitability on the site are a guide only.
10.2 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
10.3 These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.
10.4 Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.
11: Governing Law
Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.